Upc Service Level Agreement
1 – 20% of the amount of the customer`s monthly commitment that includes subscriptions to all the customer`s core services – the subscription to the SLA guarantee service See what our proposal for a new guarantee for quality of service! Read the terms and conditions of the action to find out the details of the offer. . With an SLA warranty, you don`t have to worry about possible outages and lack of service availability! UPC Biznes SLA is a written guarantee of service quality that indicates the response time for your application . . . 4 – the time for the elimination of the failure within the meaning of the REGULATIONS relating to the provision of UPC services.